Through the Ages: Content Discoverability UX on Forums
by Mike Creuzer, Founder
Community discussions are one of your most valuable assets and engagement is critical to community success. At Audentio, community is our most critical focus, driving our commitment to delivering superior content discovery and creation experiences.
Communities typically organize content into folders — categories, sub-forums, nodes, discussion areas — displayed on a forum home page. This traditional experience required users to navigate through multiple clicks to locate relevant discussions, a process that proved not entirely user-friendly for new members.
Younger audiences particularly avoided forums because they were accustomed to social media experiences, which focus on immediate satisfaction and the simplest of experiences.