Making a Successful Upgrade, Migration, or Big Change to Your Community
by Mike Creuzer, Founder
Change can be tough for many members of your community. Having the right strategy in place will help with the overall transition and mitigate any issues that arise from making significant changes to a community. It is important to remember that we, as humans, are creatures of habit and places we love such as our communities are where we are comfortable.
The key is to communicate frequently. Major changes shouldn't be kept completely secret, but communities shouldn't be blindsided either. A simple approach like creating an ongoing thread about updates — sharing information, photos, or feature demonstrations — helps prepare members while building excitement rather than fostering resentment.